SUBSCRIPTION SERVICES TERMS

IPSY offers various membership subscription services (“Memberships”) consisting of monthly or quarterly cosmetic bags or boxes containing a variety of travel-size or full-size beauty products, that may include color cosmetics, skin care, hair care, beauty tools, and the like (“IPSY Box”). In most instances, we will curate the contents of your IPSY Box based on the responses you provided in your beauty quiz, your product reviews, and other feedback you choose to provide to us from time to time. Depending on the IPSY Box you choose, you may have the opportunity to choose one or more of the products you will receive. From time to time, IPSY may also offer other products on a  subscription basis at a separate price to supplement your Membership. Due to the limited availability of certain products, we make no guarantees that you will receive a particular product.

Billing Frequency. The IPSY Boxes are billed on a recurring monthly, quarterly, or annual basis at the then current fee depending on the plan that you choose (“Subscription Fee”). Members will also pay applicable shipping and taxes as itemized on the billing summary page when you purchase your subscription. The applicable Subscription Fee for your IPSY Box is also listed on the Your Membership page in your Account. IPSY reserves the right to adjust the Subscription Fees, or availability of any particular item, at its discretion and without notice, provided that IPSY will, as required by law, provide notice before changing the Subscription Fees for existing subscribers. By signing up for a Membership, you agree to be automatically billed indefinitely using the Payment Method, as defined below, on file until you cancel your subscription according to the Cancellation paragraph below. You may subscribe, cancel and resubscribe anytime and as often as you like.

Payment Method. Payment Method means a current, valid, accepted method of payment, as may be updated from time to time and which may include payment through your account with a third party. You must cancel your Membership before it renews in order to avoid billing of the Subscription Fees for the next billing cycle to your Payment Method (see "Cancellation" below). You authorize us to charge any Payment Method associated with your account in case your primary Payment Method is declined or no longer available to us for payment of your Subscription Fee. If your payment method(s) on file fails for any reason, IPSY may continually attempt to charge such payment method until payment is successful.

Add-ons. As an IPSY Member, you will have the opportunity to select additional products to be included in your IPSY Boxes for an additional price. These "add-on" products will be available for a limited time during designated days at the beginning of each month until products sell out, whichever is sooner. You will receive a notice via email or text when add-ons are available. In order to purchase the available add-ons, click through your notice or visit ipsy.com to view the available add-ons and the cost for each. You may choose which add-on products to purchase or none at all. Once you submit your order, the cost for the add-on products will be charged to the Payment Method you have on file. The add-ons you purchase, if any, will be shipped with your IPSY Box to the shipping address on file. Because add-ons require additional steps to prepare your IPSY Boxes, purchasing add-ons may cause a slight delay in the shipment process.

Cancellation. You may cancel your Subscription at any time by logging into your Account and navigating to Your Membership. From there, click on Cancel Membership and follow the cancellation procedures. If you need help, feel free to contact us using this link: help.ipsy.com. In order to avoid being charged for the next monthly IPSY Box, you must cancel on or before the 25th day of the month at 11:59 pm, Pacific time. For example, if you cancel by April 25th, you will not receive the May IPSY Box. However, if you cancel on April 26th, you will still be billed for and receive the May IPSY Box but you will not receive the June IPSY Box. If you subscribe to a quarterly IPSY Box, you must cancel on or before 11:59 pm, Pacific time on the 25th day of the month before the next quarterly box is shipped. If you are an annual subscriber, you must cancel on or before 11:59 pm, Pacific time on the 25th day of the month before your annual subscription renews.

Adjust Frequency / Skip a Month. You may adjust the frequency at which you receive your monthly IPSY Box at any time. By adjusting the frequency, you will receive and be billed for your IPSY Box every other month until you choose to resume monthly billing or cancel. To enable this, log into your Account and navigate to Your Memberships and click on Adjust Frequency. If you make the adjustment on or before 11:59 pm, Pacific time on the 25th day of the current month, your next IPSY Box will arrive in two months and you will be billed accordingly.

You may also choose to skip receiving an IPSY Box one month at a time. To do this, log into your Account and navigate to Your Memberships and click on Skip a Month. If you enable Skip a Month on or before 11:59 pm, Pacific time on the 25th day of the current month, you will not receive and you will not be billed for the next IPSY Box. The monthly IPSY Box will automatically resume the month following the skipped month unless you submit another request on or before 11:59 pm, Pacific time on the 25th day of the skipped month.

All Sales Final. IPSY does not accept returns of any IPSY Box you receive or any individual product contained in it. IPSY also does not process refunds. If you have concerns about the IPSY Box you have received or any of the products in it, please contact IPSY Care by visiting: help.ipsy.com. We will work with you to address your concerns.

Limits on Transactions: Products received through your IPSY Box subscription are for individual use only, and we do not authorize the purchase of such merchandise for resale purposes. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers or distributors. To enforce this policy, we may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

Last Updated: 7/25/25