What products will my BOXYCHARM contain?

Charmers will receive 4 to 5 full-sized beauty products from well-known, popular, chic, and up-and-coming brands. Our beauty experts carefully select each item ...
Updated: October 2nd 2017, 1:11pm

I don't like the shade of one of the items that I received, can I exchange it?

We do not offer any exchanges for products. At this time, we do not have the option to customize the products that each charmer receives. We strive to only incl...
Updated: October 2nd 2017, 1:14pm

What is your replacement policy?

We'll always do our best to offer you a replacement for your damaged and missing items or missing boxes. * If you receive a damaged item, please send us an...
Updated: October 2nd 2017, 1:15pm

Can you tell me what's in my box?

Unfortunately, we do not reveal the contents of our boxes as we want all Charmers to be surprised upon receiving their box. This way, you will have a nice surpr...
Updated: October 2nd 2017, 1:17pm

My account is cancelled/expired. Will I still receive my replacement item?

We normally send replacement items in your next box but if you cancel your account, your replacement item will be sent in separate packaging once the next month...
Updated: October 2nd 2017, 1:23pm

Can I redeem products if I cancel my account?

Our Rewards Shop is an exclusive feature for active Charmers. At this time, if your account is cancelled, you would not be able to redeem bonus items....
Updated: October 2nd 2017, 1:27pm

Can I customize the products in my box to accommodate my allergies?

Unfortunately, we are unable to customize the products in our boxes to accommodate allergies. ...
Updated: October 2nd 2017, 1:29pm

Are the products in the box cruelty-free?

While we strive to include brands and products that are cruelty-free, we do not currently sell an exclusively cruelty-free box. If you ever have any concerns re...
Updated: October 2nd 2017, 1:31pm

Can I choose which products or shades I receive?

Unfortunately, at this time we are not offering customized boxes. However, this is something we have been looking into and hope to implement in the future. If w...
Updated: October 2nd 2017, 1:32pm

How many items will be in my BOXYCHARM?

You will receive 4 to 5 beauty products in your BOXYCHARM box every month with a total retail value of at least $95.00....
Updated: October 2nd 2017, 1:39pm

Will I be receiving full size or sample size items?

Your BOXYCHARM box will include full size and luxury size products....
Updated: October 2nd 2017, 1:51pm

Latest Updates

Customer notification

Hey Charmers,

We hope that you love your February "Galaxy Glow" Box!

XoXo Your Boxycharm Team ♡

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