I don't like the shade of one of the items that I received, can I exchange it?Last Update: Oct 2 2017 1:14pm
We do not offer any exchanges for products. At this time, we do not have the option to customize the products that each charmer receives. We strive to only include items that we have personally tested to be universal. We look forward to introducing a beauty quiz in the future that will allow you to let us know what your faves are. Until then, you can re-gift items that you don't want/like or swap them with charmers online through the FB BOXYCHARM Product Swap page.