How do I change my subscription term?

To change your subscription term, please follow the instructions below:- Visit Click "My Account" and log in using your email ...
Updated: October 2nd 2017, 1:22pm

Why is my account showing as past due?

Our recurring payments are scheduled for the second of each month, per your subscription term. Your account will be listed as past due when your payment fails. ...
Updated: October 2nd 2017, 1:24pm

How do I cancel my subscription?

You can cancel your subscription at any time with no hidden fees or penalty (for pre-paid subscriptions see below). Please keep in mind there is no way to re-ac...
Updated: December 8th 2017, 6:19pm

How do I reactivate my subscription?

To reactivate your account, please follow the instructions below:- Visit Click "My Account" and log in using your email address and password-...
Updated: October 2nd 2017, 1:37pm

Can I put my subscription on “hold” if I don’t want to receive a box one month?

Unfortunately, we only offer a recurring monthly subscription. If you would like to stop the subscription to not receive the box one month you would have to uns...
Updated: October 2nd 2017, 1:40pm

Latest Updates

Customer notification

Hey Charmers,

We hope that you love your February "Galaxy Glow" Box!

XoXo Your Boxycharm Team ♡

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