When will I receive my Loyalty Charms?

Charms will be posted to your account within a week from the date your payment is received. Charms earned through reviews and referrals will be deposited w...
Updated: October 2nd 2017, 1:12pm

How do I earn Charms?

You can earn Charms by reviewing products on our website that you have received (50 Charms each review), referring friends using your referral code (500 Charms ...
Updated: October 2nd 2017, 1:14pm

Can I use my Charms towards my box?

Unfortunately, Charms may only be used towards purchases made from our Charm Shop; Charms will not be applied to your subscription payment. ...
Updated: October 2nd 2017, 1:19pm

Why haven't I received my Loyalty Charms?

For further assistance with your Charms, please contact our customer service team via the FAQ page on our website. Customer service inquiries are responded to i...
Updated: October 2nd 2017, 1:20pm

Using Charm Rewards

Charm rewards must be used for the full amount in order to take full advantage of them. Unfortunately, if you do not use the full amount of the reward, you will...
Updated: October 2nd 2017, 1:27pm

Using Duplicate Coupons in the Charms Shop

Once you have redeemed your Charms, the coupon(s) will automatically be applied to your purchase at checkout*. While you can use multiple coupons in one transac...
Updated: October 2nd 2017, 1:28pm

What are Charms?

Charms are our way of giving back to our Charmers for their loyalty! They are a feature available only to active subscribers and you earn them when you review t...
Updated: October 2nd 2017, 1:30pm

How do I redeem my Charms?

To redeem your Charms, please follow the steps below or click the attachment included to see these steps with images:Step 1: View your Charm Balance on you...
Updated: October 2nd 2017, 1:37pm

Why can't I redeem my Charms?

Our Charms and Rewards program is an exclusive feature for our active subscribers. If your account is currently canceled or in a past due status, the Charms sec...
Updated: October 2nd 2017, 1:46pm

Latest Updates

Customer notification

Hey Charmers,

We hope that you love your February "Galaxy Glow" Box!

XoXo Your Boxycharm Team ♡

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